Shipping policy

We want your shopping experience to be simple, clear, and worry-free. Please review our shipping information before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed, excluding weekends and public holidays.

During busy promotional periods, processing may take a little longer. We will notify you if a significant delay affects your order.

2. Shipping Rates

Free Standard Shipping: Free shipping on purchases of four items
Standard Shipping:
Orders of $0–$9.99: $12.99 shipping fee
Orders of $10–$19.99: $9.99 shipping fee
Orders of $20–$29.99: $6.99 shipping fee
Orders of $30–$34.99: $4.99 shipping fee
Orders of $35 or more: FREE shipping

3. Estimated Delivery Times

For international orders, estimated delivery is generally 7–15 days after dispatch, depending on the destination.

Please note that delivery times are estimates, not guaranteed arrival dates. Customs inspections, carrier delays, holidays, weather, and other factors may affect delivery.

4. Order Tracking

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
Please enter the tracking number below.
https://www.17track.net/de
The tracking status might take a few days to be updated, please wait patiently.

5. Customs Duties and Taxes

The prices of items in our shop include all taxes; there will be no additional charges. (Such as the UK, and EU 27 countries: Austria, Belgium, Bulgaria, Hungary, Germany, Greece, Denmark, Ireland, Spain, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Finland, France, Croatia, Czech Republic, Sweden and Estonia) Except for the above countries, if others need to pay import taxes, customs duties and related customs fees for imports. These fees (if applicable) are determined and collected by the customs of the destination country. For more detailed information on charges, please contact your local customs directly.

6. Delivery Issues

If your tracking information has not updated for an extended period, your package appears lost, or your order arrives damaged, please contact our customer support team at abigaylehowdyshell221438@outlook.com.and include your order number.

We will review the situation and help you determine the appropriate next steps under our order and refund policies.

7. Incorrect Shipping Information

Please carefully check your shipping address before completing your order. If you need to make a change, contact us as soon as possible. Address changes cannot be guaranteed once an order has been processed or shipped.